Membership Building Coordinator


The National Federation of the Blind (NFB) is America’s civil rights membership organization of blind people. As a volunteer membership organization, connecting members, protecting and advancing the rights of blind people, and providing resources and training to build membership capacity is one of the core activities essential to creating opportunities for the organized blind movement. The Membership Building Coordinator works directly in the Office of the President and is responsible for supporting membership and engagement activities of the national organization. This role requires a customer-service oriented, multitasking individual capable of coordinating projects under the direction of the organization’s elected President. This individual will need to be able to work with a diverse range of members and staff, understand and articulate organizational policies and practices, assist in the development of training and resources, and facilitate connections across the organization. This position requires the ability to work a flexible schedule, and may include evening, weekend, and overnight travel as well as various day trips in order to meet a variety of needs of the organization.


  • Onboard new members; administer, assess, and improve associated processes
  • Work in partnership with the NFB Membership Committee
  • Coordinate projects to increase our membership and service current members (e.g., NFB Open House Program, answer inquiries from members, training for affiliate chapter leaders, etc.)
  • Collect and organize membership data; help to improve associated processes
  • Connect members with NFB resources (documents, information, programs, etc.) and people; ensure members benefit from the full scope of the organized blind movement
  • Support the activities of the elected President
  • Collaborate in tracking and communicating organizational priorities and resources
  • Partner with other NFB departments to organize membership-related resources for ease of access
  • Develop resources consistent with the priorities of the organization
  • Support implementation of the organization’s diversity and inclusion initiatives and code of conduct
  • Perform other duties as assigned


  • Demonstrated strength in communicating with a diverse range of individuals
  • Strong organizational and time management skills
  • Ability to understand and carry out organizational practices
  • Demonstrated skills using technology in a professional environment
  • Ability to maintain confidentiality of sensitive membership information
  • Ability to function on teams or individually, depending upon task required, and to move quickly and efficiently from one task to another
  • Strong commitment to diversity and inclusion

Education and Experience

  • Educational training beyond a high school diploma or multiple years of relevant work experience
  • Experience with the organized blind movement (preferred not required)

How to Apply

We do not speak in terms of “positions” for many of our jobs at the NFB national office, preferring to focus on the applicant’s total skill set in determining a fit with our needs. Candidates for jobs at this level are hired on the basis of their education and experience ratings and careful assessment of performance in multiple interviews. We seek individuals who long to identify with a cause and to assist in advocacy for a group long denied equal opportunity to succeed or fail on the basis of ability and not be denied opportunity on the basis of society’s stereotypes.

This job is open until filled. Applicants should send, preferably via email, a résumé and cover letter indicating salary requirements to: Human Resources, National Federation of the Blind, 200 East Wells Street at Jernigan Place, Baltimore, MD 21230; telephone 410-659-9314, ext. 2488; fax 410-685-5653; email